Refunds
Last updated: 28 October 2026
The policy
If Pro is not right for you, ask for a refund by email within 14 days of purchase. No questions about how you used the app.
The refund is returned to the original payment method. The license key is deactivated when the refund is processed, and Pro features return to the free plan on any device using that key. Your saved entries and invoices are not touched — they stay in your browser.
How to request one
Email [email protected] with the subject "Refund". Include:
- The email address you used at checkout.
- The date of purchase.
- The license key, if you have it.
You do not need to give a reason. The details are only used to find the payment and stop the key.
Timing
Requests are answered within 2 business days. Once the refund is issued, the time it takes to appear depends on the payment method and your bank; it is usually a few business days. The payment partner confirms the refund to the original payment method.
After 14 days
Requests made after 14 days are looked at case by case, but a refund is not guaranteed. If something has gone wrong with the app, write anyway and describe it — a fix may be faster than a refund.
Contact
Tallyline is operated by Declan Easton, Billings, Montana, United States. Refund questions: [email protected].